FAQ

Here you can find the most frequently asked questions we get.

If you have further questions you can always contact us through our contact page.

We are 4 friends and we are located in the Czech Republic. More informations about us are >>here<<

We are working together for almost 3 years, since 2018.

We just want to be original. Want to help animals at shelters is our motivation. This shop is one of ways how is it possible.

Yes, we already support shelters in the Czech Republic and Lebanon. So as you can see we trying our best to support shelters worldwide!

5% from every order is going as support to those places.

Of course! We have transparent accounts of our shelters which we already support, so you can donate as much as you want :)

Of course! We always appreciate recommendations from our customers, who have their favorites and proven shelters.

If you register yourself through banner in the bottom of main page. You will receive 20% discount code to your e-mail address, for your first order.

During the year we will be sending other coupons and announcements. So you will know them first!

Sure, we are shipping to the whole world. Just restrictions may be an exception.

We have warehouses all over the world. If you make an order which contains more items, it is possible that you will receive them separately. It is because we do not have every product in every warehouse.

We understand that we are just people, but this is your responsibility. At the end of an order, you can control it in the summary.

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